Tag launch day blues

You’re testing my patience, Aion dearest

At first, I didn’t mind the queues to Aion that much. They were annoying and I saw no reason for me to sit through them, then when I finally did decide to give them a chance my client started to crash at some point when I was playing Batman: Arkham Asulym while waiting for them to finish. I am very testy today, since I did not end up on a flight to Iceland today (long story, including chattering ladies, being made an example of in security and having a crisis land in my lap), so I guess giving Aion a go tonight wasn’t such a great idea, but right now I’m furious with having to queue to play a MMO that was released (I count head-start as release, especially with that many pre-orders) more than a week ago.

I still haven’t paid NCsoft a penny for Aion, but I have a job to do here. The screens I’ve grabbed so far were too dark for print, which means I need to take new ones. Since I found out that they didn’t work today, my original plan was to capture them on coming back next Monday, barely making it before deadline and when the finished magazine has to be sent off to the printers. But with this sudden increase in available time, I figured I might as well grab them now – giving myself a larger margin of error and making my editor-in-chief breathe easier. But no.

Despite three new European servers (one English, one French and one German), there is still a queue of over one hour to get into the game. There’s no point in me sitting it out since I know the client will give up and become unresponsive anyway. I can do it tomorrow instead, or I could just log in to the new server and hope that there’s still room for a character on it and no queue. At the same time, do I really want to send a screenshot of the first area to the magazine? Not really, even though I will if I have to.

There’s no way that I’ve been able to play enough, either. I’ve had so many nights earmarked for Aion, but most of the time I haven’t even been able to connect and when I finally got in, I was rubber-banding back and forth like crazy. Tip of the day – Dash Attack and rubber-band lag = a great gaming experience. Any player that rolled a warrior in the early days of World of Warcraft will know what I am talking about…

Again, this will not lower my final score. But I have a print deadline to catch and readers on our site screaming for a review of Aion, which means that I will have to add all manners of disclaimers about not having been able to play enough. Which means that the review will not be able to offer everything that I think NCsoft would like it too, or cover all the stuff that I’d like to cover. But what can I do when I can’t play? Please, tell me, because I’m drawing a blank here. Do I actually have to break my own principle of not reviewing anything labeled as “beta” in the future?

The sad part is that I still really enjoy Aion, despite it being completely unoriginal. A lot, actually. I’ll grab the screens tomorrow, hopefully the server won’t be full during the day. It’s not like I have that much work to do, since I shouldn’t even be home right now…gah, now I’m getting angry again.

I’m downloading Fallen Earth, hopefully that can kill some time while I wait for the kids that are currently up playing Aion to go to bed. Not that it’s helped against the lag before, but at least I can log in. It’s either that or playing more Dirt 2, but racing games tend to give me headache – worse headaches than the one I already have, that is.

Digg This
Reddit This
Stumble Now!
Buzz This
Vote on DZone
Share on Facebook
Bookmark this on Delicious
Kick It on DotNetKicks.com
Shout it
Share on LinkedIn
Bookmark this on Technorati
Post on Twitter
Google Buzz (aka. Google Reader)

Aion is go! Perhaps. At least I think it is. Is it?

First impression: Can’t create an Asmodian on my server of choice. Fair enough, the limit will be lifted anyway, so I’ll wait.

Second impression: Can’t connect to server since it’s full, sorry. Try again in a while.

Third impression: You are number 3200 in the queue, just hang around for almost 5 hours and you’ll get to play.

I have been stuck on that third impression since yesterday. There is no way I’m waiting 5 hours in a queue to play a MMO, I don’t think anyone should have to. Dear NCsoft, you had hard numbers on the amount of people that would try to log in during the head start days and couldn’t fix this well in advance? You guys just managed to hit a brand new MMO-low in a time when we’ve slowly come to expect launch day catastrophes to be a thing of the past.

My plan yesterday was to write a proper first impression blog entry about Aion, complete with a screenshot of my new fancy character. That is obviously not going to happen – I wasn’t able to log in during the off-peak hours earlier today and I am certainly not able to log in now. I have no idea what the server guys are doing, but I’d recommend NCsoft to shove a lot of extra cash their way so they can get everything up to speed well in advance of the official launch in a few days. The game launches in the US tomorrow and if you guys are having the same issues as we Europeans do, you are truly screwed.

Now, I haven’t paid a penny for my copy of Aion, so perhaps I shouldn’t be complaining that much. If I had actually paid good money for the collectors edition and getting into the head start program that way, I would be furious by now. But since I’m supposed to be reviewing the game, I am under a certain deadline stress. My editor in chief knows how MMOs work, that they take time to review, but at the same time you can’t wait forever for these things. If things aren’t sorted soon, how am I supposed to have the time to do a proper and informed review?

Funnily enough, NCsoft seems to understand the problems with reviewers being stressed and pumping out MMO reviews way too quickly (perhaps they don’t want to see one of their games be the center of another Zitrongate), so they added a note to the e-mail which included the review code. They asked us gaming journos to “…keep in mind that the full experience of Aion grows with the game and an accurate view of the Abyss PvPvE zone won’t become apparent without a reasonable amount of active high level characters and player organization on you [sic] server”.

When the e-mail arrived a few days ago I found it cute and quite daring – they could have hoped for a Tortage effect instead – but now I just find it laughable. How will my experience of Aion be able to grow with the game and how do you expect me to be able to reach level 25 and take part in the Abyss fighting if I can’t even get into the game?

When it comes to my future review of Aion, I will of course not give the game a lower score because of these problems – I will take the time to play and experience what the game has to offer before I pass judgement on it. But the problems we are seeing now will be mentioned. I have a bad feeling that quite a few reviewers, especially the ones that don’t care very much about the genre, will be a lot quicker in judging the game.

Digg This
Reddit This
Stumble Now!
Buzz This
Vote on DZone
Share on Facebook
Bookmark this on Delicious
Kick It on DotNetKicks.com
Shout it
Share on LinkedIn
Bookmark this on Technorati
Post on Twitter
Google Buzz (aka. Google Reader)

Copyright © Don’t Fear the Mutant
Virtual worlds, massive multiplayer games and assorted ramblings

Built on Notes Blog Core
Powered by WordPress